A highway service area operator in northern Italy faced a problem that many European businesses now encounter. Electric vehicle adoption in Italy had grown rapidly, with the government targeting 6.6 million EVs on the road by 2030. But the charging infrastructure could not keep pace. Drivers arrived at service areas expecting fast charging. They found slow chargers or none at all. The operator needed a reliable EV quick charger to meet this growing demand and keep drivers satisfied.
The operator managed a busy service station on a major highway connecting Milan to Bologna. The location saw thousands of vehicles daily. More than 20% of those vehicles were electric or plug-in hybrids. The existing chargers took over 90 minutes for a full charge. Drivers complained. Some left to find faster chargers elsewhere. The operator was losing business.
He needed a reliable EV fast-charging station capable of serving multiple vehicles per hour, even under Italy’s hot summers and rainy winters. The system had to ensure stable performance in all weather conditions, support simple payment methods, and enable remote monitoring for efficient management. Most importantly, he was looking for a commercial EV charging solution that could quickly generate returns and justify the investment. winters. He needed a system with simple payment options and remote monitoring. He needed a charging station for sale that would pay for itself quickly.
This article tells his real story. You will see the challenges he faced, how he chose YG’s EV charging solutions, and what results he achieved.
A Busy Service Area Struggling to Keep Up with Charging Demand
The customer operates a highway service area with a convenience store, restaurant, and fuel station. The facility sits on a major transport corridor serving both passenger vehicles and commercial trucks. The service area has 40 parking spaces and sees high foot traffic daily.
Before buying from YG, the operator had two older 50kW chargers. These units took approximately 90 minutes to charge a typical EV from 20% to 80%. Drivers often left before completing their charge. The chargers broke down frequently. The operator spent €600 per month on maintenance and repairs.
The operator had three main requirements for a new charger. First, the unit needed to deliver fast charging speeds. Second, the unit needed remote monitoring through an EV charging platform. Third, the unit needed to be durable enough for continuous daily use.
The facility manager started searching for a charging station for sale that could meet these requirements.
The Hidden Costs of Outdated Charging Equipment
The service area operator had five major problems with their existing charging setup.
- Long charging times drove customers away. The old 50kW chargers took over 90 minutes to charge a typical EV. Drivers who needed a quick top-up often left before reaching their desired charge level. The operator estimated they lost 20-30 charging sessions per day to drivers leaving early. Each lost session meant lost revenue, not just from charging but also from convenience store and restaurant sales.
- Frequent breakdowns hurt reliability. The old chargers broke down every 2-3 weeks. Each breakdown meant a loss of charging revenue for 24-48 hours. The operator also lost fuel and convenience store sales from drivers who would have stopped to charge. Maintenance costs added up quickly.
- No remote monitoring created inefficiency. The operator had no way to check the charger status without physically visiting each unit. Staff had to walk to the chargers to check if they were working. This wasted time and reduced efficiency across the service area.
- Limited payment options excluded many drivers. The old chargers only accepted RFID cards from specific providers. Cash, credit cards, and mobile payments were not supported. Many drivers could not use the chargers at all. This meant lost customers and lower revenue.
- High energy costs ate into profits. The old chargers operated at less than 85% efficiency. The operator spent more on electricity than necessary. The YG unit operates at over 94.5% efficiency, saving money on every charging session.
- The facility manager calculated that the old chargers cost the business approximately €5,000 per month in lost revenue, maintenance, and wasted electricity. He wanted an EV quick charger that could solve these problems.
Finding a Reliable EV Quick Charger for the Italian Market
The facility manager started searching online for an EV quick charger. He needed equipment with specific capabilities.
First, the charger needed at least 120kW output power. This would cut charging time to approximately 40 minutes for a typical EV. Faster charging meant more vehicles served per day.
Second, the charger needed remote monitoring through an EV charging platform. The operator wanted to check charger status, view usage data, and receive alerts from any location.
Third, the charger needed multiple payment options. The unit had to support credit card payments, mobile payments, and RFID cards to serve all driver preferences.
Fourth, the charger needed to operate reliably in Italy’s climate. Summer temperatures can reach 40°C. Winter brings rain and cold. The unit needed at least IP54 protection for outdoor installation.
The manager contacted several suppliers. He requested quotes for a 120kW charging station for sale. Some suppliers offered chargers with long lead times of 60-90 days. Other suppliers offered lower prices but could not provide detailed specifications. Then he found YG Machinery.
YG’s 120kW EV Quick Charger: The Right Fit for This Project
YG’s sales engineer asked detailed questions about the operator’s needs. How many EVs do you serve daily? What is your peak charging demand? Do you need single or dual guns? What payment methods do you support?
Based on the answers, YG recommended the 120kW EV quick charger. The operator reviewed the specifications and agreed. Here are the key specifications of the YG 120kW unit:
| Product number | YG-60KW | YG-80KW | YG-120KW |
|---|---|---|---|
| Detailed specification | 60KW | 80KW | 120KW |
| User Interface | 7-inch LCD color display touchscreen | ||
| Installation | Floor-standing/Down in down out | ||
| Routing mode device size | 635*423*1600(mm) | ||
| Input voltage | AC380V±20% | ||
| Input frequency | 45~65Hz | ||
| The output voltage | 200-750VDC | ||
| Single gun output current range | 200V-500V | 200V-500V | 200V-500V |
| The output voltage | 0-90A | 0-120A | 0-160A |
| Single gun output current range | 200V-750V | 200V-750V | 200V-750V |
| The output voltage | 0-60A | 0-80A | 0-107A |
| Single gun output current range | 0-112A | 0-150A | / |
| Cable length | 5m | ||
| Measurement accuracy | Level 0.5 | ||
| Current limit protection value | ≥110% | ||
| Voltage regulation accuracy | ≤±0.5% | ||
| Steady flow accuracy | ≤±1% | ||
| Ripple coefficient | ≤±0.5% | ||
| Effectiveness | ≥94.5% | ||
| Power factor | ≥0.99 (50% load or more) | ||
| Harmonic content THD | ≤5% (50% load or more) |
The 120kW EV quick charger offers several advantages.
Fast charging speed
The charger delivers up to 120kW output power. A typical EV charges from 20% to 80% in approximately 40 minutes. This is more than twice as fast as the customer’s old 50kW chargers.
High efficiency
The unit operates at over 94.5% efficiency. This saves approximately 10% on electricity costs compared to older models.
Wide voltage range
The 200-750VDC output covers virtually all EV battery systems on the market. The charger works with European, Asian, and American EV models.
Smart features
The 7-inch touchscreen display shows charging status, energy delivered, and cost. The EV charging platform allows remote monitoring and management.
Multiple payment options
The charger supports credit card payments, app payments, and RFID cards. This serves all driver preferences and maximizes usage.
Robust construction
The IP54 protection rating makes the unit suitable for outdoor installation. It withstands rain, dust, and temperature variations.
Comprehensive safety features
The charger includes charge gun temperature detection, overvoltage protection, undervoltage protection, overload protection, short circuit protection, grounding protection, over temperature protection, low-temperature protection, insulation monitoring, polarity reverse connection protection, lightning protection, emergency stop, and leakage protection.
Long service life
The MTBF rating of 100,000 hours means the unit operates reliably for many years with minimal maintenance.
The customer placed the order for one 120kW EV quick charger with dual guns.
EV Quick Charger: From Factory to Italy Delivery and Installation
Factory production and testing
YG Machinery completed the 120kW EV fast charger within 20 working days. During production, the assembly team strictly followed YG’s quality control checklist at every stage. Each power conversion module was tested to ensure high efficiency and stable output. The 7-inch touchscreen interface was checked for responsiveness and smooth operation, while all communication interfaces were verified for reliable connectivity. Finally, the entire unit underwent a full-load performance test to confirm safe and consistent operation under real working conditions.
The unit passed every test. YG sent the customer a video of the charger operating in the factory. The customer approved the shipment.
Shipping to Italy
The charger traveled from YG’s factory to the port by truck. The sea freight took 22 days to reach the Port of Genoa in Italy. Customs clearance took 5 days. YG provided all necessary documentation.
A flatbed truck carried the charger from Genoa to the service area site. The total shipping time from the factory to the site was 35 days.
On-site installation
YG Machinery provided remote installation support via video call. Following the installation guide, the customer’s electrician mounted the charger on a concrete pad near the charging bays, connected the 380V AC power supply and Ethernet cable for remote monitoring. The entire installation was completed within one day.
System integration
The charger is connected to the EV charging platform for remote monitoring. The operator can now view charging sessions, revenue, and equipment status from their office computer or smartphone. The system supports Ethernet and 4G communication.
Operator training
YG provided a comprehensive training manual and video tutorials. The customer trained three staff members. The training covered daily startup and shutdown procedures, touchscreen operation and navigation, payment system management, charging session monitoring, basic troubleshooting, and safety procedures.
Each staff member practiced running test charging sessions. They learned to help drivers start and complete charges. They learned to check equipment status through the EV charging platform.
Overcoming Hurdles During Implementation
The customer faced two challenges during the first month of operation.
Payment system integration. The charger supports credit card payments through a third-party processor. The initial setup had configuration issues. YG’s technical team provided remote support and resolved the issues within two days. The payment system now works reliably.
Network connectivity. The service area’s internet connection was slower than expected. The remote monitoring system occasionally lost connection. The customer upgraded to a faster internet plan. The problem has been resolved.
A Significant Improvement in Every Metric
The customer tracked key metrics for 60 days after the EV quick charger began operation.
- Charging speed improved dramatically. The old 50kW chargers took 90 minutes to charge a typical EV from 20% to 80%. The YG 120kW EV quick charger completes the same charge in approximately 40 minutes. This is a 56% reduction in charging time.
- Daily charging sessions more than doubled. The old chargers served 12-15 vehicles per day. The new EV quick charger serves 28-32 vehicles per day. This represents a 120% increase in charging capacity.
- Revenue surged. Charging revenue has increased by 150%. The faster charging times and higher reliability attract more customers. The operator also captures more convenience store and restaurant sales from waiting drivers.
- Maintenance costs dropped to zero. The old chargers cost €600 per month in maintenance. The YG unit has required zero maintenance in 60 days. The operator has saved €1,200 in maintenance costs so far.
- Energy costs fell. The old chargers operated at less than 85% efficiency. The YG EV quick charger operates at over 94.5% efficiency. The operator saves approximately €150 per month on electricity costs.
- Staff time saved. The EV charging platform allows the operator to check the charger status from anywhere. Staff no longer need to physically walk to the unit to check if it works. This saves approximately 15 minutes per day in staff time.
- Customer satisfaction improved. Drivers appreciate the faster charging times and simple payment options. The operator has received positive reviews on EV charging apps.
Total Monthly Savings
| Cost Category | Before (Old Charger) | After (YG Ev Quick Charger) | Monthly Savings |
|---|---|---|---|
| Maintenance | €600 | €0 | €600 |
| Electricity waste | €150 | €0 | €150 |
| Lost charging sessions | €400 | €0 | €400 |
| Staff time for checks | €50 | €0 | €50 |
| Total | €1,200 | €0 | €1,200 |
A Satisfied Customer Shares His Experience with EV Quick Charger
The facility manager shared his experience after two months with the EV quick charger.
“The YG EV quick charger has transformed our EV charging service. Our old chargers were slow and unreliable. The YG unit charges vehicles in half the time. The touchscreen is easy to use. The EV charging platform lets me monitor everything from my office. Drivers are happy with the fast service. Our charging revenue has increased by 150%. I plan to order a second unit for our other service area.”
The lead staff member added his perspective.
“The EV quick charger is simple to operate. The touchscreen guides drivers through the process. The payment system works with credit cards and mobile apps. Drivers appreciate the speed. We help more drivers every day. The charger has been running for two months with no issues. It is a reliable machine.”
What Lies Ahead
The customer plans to order a second 120kW EV quick charger from YG for their other service area. They are also considering adding solar panels to offset electricity costs. The operator has recommended YG to two other service area operators in northern Italy.
YG Machinery continues to provide remote technical support. The YG service team responds to questions via email within a few hours. They have shipped a spare parts kit, including charging cables, fuses, and contactors, to the customer as a preventative measure.
Contact YG Machinery today via WhatsApp, email, or the website form. Every machine includes a warranty and remote support.【WhatsApp/WeChat/Phone】+86 183 3715 2861
Click the contact button now to request a quote. Ask for our free charging revenue calculator to estimate your potential earnings and cost savings.
